CloudPro | Experts in Cloud Telephony, Customer Engagement Platforms and CX Solutions

Voicera Dialer Lite - cloudprousa.com

(VoiceraTM Dialer Lite) Intuitive Auto Outbound
Dialer solution for Contact Center Businesses.

Schedule Outbound Voice, Text & Email
campaigns easily.

VDL is more than just a Dialer.

Voicera Dialer Lite - cloudprousa.com

(VoiceraTM Dialer Lite) Intuitive Auto Outbound
Dialer solution for Contact Center Businesses.

Schedule Outbound Voice, Text & Email
campaigns easily.

VDL is more than just a Dialer.

What is VoiceraTM Dialer Lite (VDL)?

VoiceraTM Dialer Lite (VDL) helps businesses to deliver cost-effective outbound campaigns such as lead generation, promotions, appointments, reminders, or debt collections in contact center for any businesses and industry. VDL is a Cloud-based solution that can be easily configured, scheduled to run different types of campaigns using Voice, SMS’s or Email. Built on a powerful cloud telephony platform – Twilio.
VDL provides complete visibility of campaigns with various data-driven result-oriented reports for contact centre decision-makers to help organizations for better customer reach.

Voicera Analytics Pvt Ltd (CloudPro Inc, subsidiary) is a product and services company focused on business process transformation through the implementation of the Cloud Telephony CPaaS platform for SMB and Large Enterprise Customers with 100 seats to 5000 seat capacity Contact Center.

Voicera Dialer Lite Features

Voicera Dialer Lite - cloudprousa.com

Quick Campaign Scheduler

Voicera Dialer Lite - cloudprousa.com

Scheduling your outbound Voice, SMS & Email campaigns are quick and straight forward with easy-to-use functionality.

Save time and increase efficiency of your Agent using Predictive dialing functionality. The system will move on to the next caller or lead after an unanswered call.

Predictive Dialing

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Predictive Dialing

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Save time and increase efficiency of your Agent using Predictive dialing functionality. The system will move on to the next caller or lead after an unanswered call.

List based campaigns

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Quick campaign configuration for Voice, SMS, and Emails. Easily manage between single and multiple campaigns including date range and different time zones

Voicera Dialer Lite provides flexibility to integrate with third party API such as CRM’s, Salesforce, Zoho, Zendesk (e.g.) to run campaigns for Voice, SMS, and Email.

API based campaigns

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API based campaigns

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Voicera Dialer Lite provides flexibility to integrate with third party API such as CRM’s, Salesforce, Zoho, Zendesk (e.g.) to run campaigns for Voice, SMS, and Email.

Answering Machine Detection

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Voicera Dialer Lite is equipped with Answering Machine Detection (AMD) to determine the outgoing call is answered by machine or human.

Manage your Voice, SMS, Email list, administration, monitoring and reporting easily. Set roles and rule-based access to campaigns and reports.

Dialer Management Console

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Dialer Management Console

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Manage your Voice, SMS, Email list, administration, monitoring and reporting easily. Set roles and rule-based access to campaigns and reports.